Prepare for your TCF Canada, 2026 format
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Help Centre

Find all the answers to your technical questions here, so you can pass your TCF Canada. Our team is available 24/7 to support you.

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In short

The TCFCAD help centre answers questions about sign-up, payments, plans, access to the series and technical support. Replies within 2 hours by email or WhatsApp, with a complete FAQ available 24/7.

Introduction

TCFCAD is an independent TCF Canada preparation platform, with more than 5000 exercises, a writing and speaking simulator with instant marking, and a personal dashboard to track your NCLC progress in real time.

With the Bronze, Silver and Gold plans, thousands of candidates practise every month to reach NCLC 7 or higher, a key step for immigration (Express Entry, PEQ), studies or work in Canada.

Our tools reproduce the real exam conditions, which makes the platform a reference for complete, flexible preparation, available from the first free series.

Frequently asked questions

Everything about TCFCAD

Because the platform brings everything together in one place: 40 listening series, 40 reading series, writing and speaking simulators with instant marking, an NCLC calculator and a progress dashboard — with 3 free series per section so you can try before committing.
Anyone preparing for the TCF Canada for economic immigration (Express Entry, PEQ, PSTQ), a citizenship application, or simply to confirm their French level before studying or working in Canada.
The TCF Canada is for federal immigration (IRCC, NCLC scale), while the TCF Québec is used for Quebec's own selection process. They are two separate tests — see our comparison guide to choose the right one.
You progress series after series on the 4 official tests (listening, reading, writing, speaking), with detailed feedback on every exercise. A 30- or 90-day training plan guides you based on your exam date and your NCLC goal (7, 8 or 9).
80 exercise series (listening + reading), a writing simulator and a speaking simulator with AI marking, an NCLC calculator, corrected recent topics updated every month, and a blog with detailed guides on the exam and immigration.
No, TCFCAD is an independent preparation platform, not affiliated with France Éducation International (FEI), the body that officially administers the TCF Canada. To take the exam, you must register with an FEI-approved centre.
The 3 plans give access to the same content; only the access period and the number of simulator attempts change. Bronze suits a quick check (7 days), Silver and Gold a complete preparation. Details on the Pricing.
You can extend your access with a new pack, keep practising on the remaining series and target your weak points with the progress dashboard.
Payment is made online, in a single payment with no recurring subscription, directly from the Pricing page. Once the payment is confirmed, access to your plan is activated on your account immediately.
After creating your account, choose your plan on the Pricingpage. Once the payment is confirmed, your plan is activated on your account immediately.
The three plans give access to the same content (40 listening series, 40 reading series, official writing & speaking topics, templates, simulators). Only the access period and the number of simulator attempts change: Bronze (7 days · 28 attempts), Silver (1 month · 120 attempts), Gold (2 months · 240 attempts). Details on the Pricing.
Go to the Login page and create your account with your email and a password. Once you are registered and your plan is activated, you immediately get access to all the preparation modules from any device.
Your account is available on all your devices (computer, tablet, phone) at the same time. Just log in with your email and password on each device.
On the Login page, click "Forgot password" and enter your email. You will receive a reset link in your inbox within 5 minutes.
Click the "Log out" button in the green banner at the top of the page while you are logged in, or contact us on WhatsApp for any help.
You register directly with an FEI-approved centre (Alliance Française, partner universities, etc.), usually 4 to 6 weeks in advance. See our registration guide for the detailed steps and official fees.
Check that your phone is not in "Silent" mode and that the browser volume is on. On iOS, use the physical volume button while the audio is playing.

In summary

TCFCAD is today a reference platform to prepare for the TCF Canada : a complete method covering the 4 tests, authentic tools that reproduce real exam conditions, and support designed to help you reach the NCLC score you need — for immigration, studies or work in Canada.

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Contact us on WhatsApp, reply within 2 hours during business hours. Our advisors answer all your questions about TCF Canada preparation.

Frequently asked questions

Other frequently asked questions

I forgot my TCFCAD password. What should I do?

On the TCFCAD Login page, click “Forgot password” and enter your email address. You will receive a reset link in your inbox within 5 minutes.

I can't hear the audio of the listening exercises on my phone

Check that your phone is not in Silent mode and that the browser volume is turned on. On iOS (iPhone/iPad), use the physical volume button while the audio is playing. On Android, make sure the media volume is at maximum.

How do I log out of my TCFCAD account?

To log out of TCFCAD, click the “Log out” button in your dashboard or in the navigation menu while you are logged in. You can also contact support on WhatsApp at +212 724-412638 for any help.

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